Bhatia Traders – TVS Showroom, Narsinghpur
At Bhatia Traders, customer satisfaction is our top priority. We value your trust in our products and services. This Refund and Return Policy outlines the conditions under which returns, refunds, and exchanges are accepted.
1. Vehicle Return Policy
- New Two-Wheelers:
Once a two-wheeler has been registered in the customer’s name and delivered, it is not eligible for return or refund unless there is a manufacturing defect, as certified by an authorized TVS service engineer. - Booking Cancellations:
- If a booking is canceled before registration or delivery, a full or partial refund may be issued, subject to processing charges (if any).
- Refunds will be processed within 7–10 working days from the date of approval.
2. Spare Parts & Accessories
- Returns are accepted within 7 days of purchase only if:
- The product is unused and in original packaging.
- The item is not damaged, and the original receipt is provided.
- Opened or used spare parts/accessories cannot be returned unless found defective.
- In case of a manufacturing defect, the product will be exchanged or refunded after inspection.
3. Refund Process
- Refunds will be initiated via the original mode of payment.
- For cash payments, refunds will be processed via cheque or bank transfer within 7–10 business days.
- Customers must present valid ID and original invoice for all refund requests.
4. Non-Returnable Items
- Registered and delivered vehicles
- Insurance and RTO charges
- Serviced or fitted spare parts
- Discounted or clearance items
5. Warranty Claims
TVS vehicles and genuine spare parts come with manufacturer warranties. Please refer to your warranty card or contact our service center for details.
Contact Us
For any refund, return, or warranty concerns, please contact:
Bhatia Traders – TVS Showroom
No 17/158, Mandi Road Station Ganj
Narsinghpur, Madhya Pradesh -487001
📞 Phone: +91 9907512014
📧 Email: info@bhatiatraders.com
🕘 Timings: 9:30 AM to 6:30 PM (Monday–Saturday)